URL: https://www.thehive-restaurant.lu

Company name: Hôtel Ibis Budget Luxembourg

Share capital: € € € € € € € € € € € €

Head office: Route de Trèves, 2632 Luxembourg, Luxembourg

Commercial register: B25464

The Hive:

Tel: +352 43 88 01

E-mail: H0974@ACCOR.COM

1. Purpose of the site

The Hive website is dedicated to the promotion of the establishment, the provision of information and the collection of personal data for the purposes of booking and customer relationship management.

Liability

Publishing director: VANTYGHEM Christophe

Editorial manager: VANTYGHEM Christophe

Webmaster, design, editing, hosting: Eliophot + Hetzner Online GmbH - Industriestr. 25 - 91710 Gunzenhausen - Deutschland 

2. Collection of personal data

The Hive website collects personal data online for the purposes of booking rooms and managing your stay.

In accordance with the French Data Protection Act, this site has been registered with the Commission Nationale Informatique et Libertés (CNIL). You have the right to access, modify, rectify and delete any personal data concerning you. To exercise this right, please contact us at the following address H0974@ACCOR.COM.

3. Intellectual property

All information, content, logos, texts, images and other elements present on the site are protected by French legislation and international conventions relating to intellectual property.

Any reproduction, distribution or modification, in whole or in part, without the prior authorization of The Hive, is strictly forbidden, except for private or family use.

4. Disputes and mediation

In the event of a dispute, please contact our customer service department to try to resolve the problem amicably.

If no amicable solution is found, the consumer may refer the matter free of charge to a consumer mediator, namely the Association of European Mediators (AME CONSO), within one (1) year of the written complaint sent to the Hotel.

You can contact the mediator :

Online, using the form available on the website: www.mediationconso-ame.com

By post, to the following address

AME CONSO - 11 place Dauphine - 75001 PARIS

5. Applicable law and online dispute resolution

In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission provides an online dispute resolution (ODR) platform. You can access it via the following link:

👉 https://ec.europa.eu/consumers/odr/

6. No right of withdrawal

In accordance with article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date or at specific intervals.

7. Limited liability of the publisher

The site editor provides users with information and tools that he considers reliable. However, it cannot be held responsible for errors, the unavailability of functions, or the presence of viruses on the site.

The information on this site is provided for information purposes only and should not be used as a substitute for personal advice. The publisher does not guarantee the accuracy, completeness or timeliness of this information.

In addition, the site may contain links to third-party sites. The publisher assumes no responsibility for the content of these sites, and cannot be held liable for any direct or indirect damage resulting from their use.

You can oppose telephone canvassing by registering free of charge on the Bloctel list: https://www.bloctel.gouv.fr. We respect the Bloctel list and undertake not to contact you if you are on it.